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The Handbook serves as a source of information for both staff and students and covers several policies and guidance which state the processes and procedures The Quality Handbook links to the policies and processes which constitute the University's quality assurance and enhancement framework.This Handbook provides academic and administrative staff with an essential summary of the main quality assurance procedures. Juran's quality handbook / Joseph M. Juran, co-editor-in-chief,. A. Blanton Godfrey, co-editor-in-chief. — 5th ed. p. cm. We have changed the name from Juran's Quality Control Handbook, to Juran's Quality Handbook. The new name signals the change in emphasis from quality