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Useful presentation for Fresher on Pre-call Analysis and the points to be remembered before the AR Followup Tips Medical billing process flow chat. Call Opening. Scenario Understanding. Probing. Communication. Call Closing. 1 to 10 1.Unable to identify the patient/I don't see your patient. If you really what training on Medical billing , it is best to join Medical billing company and if you want i can help you in joining my company as Referral ( Medical Billing. Process. 1.Insurance verification. 2.Patient demographic. 3.CPT & ICD-9 Coding. 4. Charge entry. 5. Claim submission. 6. Payment posting.Scenario 1 - When Claims are not on File · Scenario 2 - When Claim is in Process · Scenario 3 - When the Claim is Forwarded to Payer from the Billing Center.