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Experiential learning activities and exercises can challenge a team to deal with the real issues of conflict—differing personality styles, perceptions, Training classes in anger management, stress management, and conflict resolution were suggested. However, the employer was warned that supervisory tactics wouldThey also do activities, applying conflict research, describing 1) important case study facts, 2) conflict and resolution theory, 3). The exercises involve role-playing and the cases involve students discussing a real-life problem in class. Each exercise and case is accompanied by extensive