Why is the guide button not working on my DIRECTV remote? If the buttons on your remote are not responding, try resetting the receiver and remote control . On most DIRECTV receivers, there is a red button on the side of the receiver or inside the access card door. Press and hold the red button until the receiver restarts. fileslib. You need to call your cable provider and ask them to send a refresh to your box and see if that helps. source: I got a new hd dvr today and it says tba on all First thing to try is resetting it using the red reset button. Give it a day for the Guide to update. ACEs are customers too, NOT employees. How do you refresh DIRECTV guide? Refresh your DIRECTV channels and service 1 Go to myAT&T account overview and select My DIRECTV.
This simple action clears out all your receiver's stored guide data. Sometimes things get a little messed up in there, and while a new software
Why is my guide not working on DIRECTV? Make sure your remote control is in the correct source mode . Press the CBL button on your remote control and then press the Guide or Menu button again. If you have an HD receiver, check if the guide works on both standard and HD digital channels.