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Incorrect Channels. Example: On channel 4 the TiVo Live Guide displays ABC, but it should be NBC. ; Missing Channels. Example: Channel 5 is missing and it should Possible Causes: Hard drive failure (most likely); Corrupt TiVo software; Bad power supply; Defect in chip on motherboard; Defective hard drive cable or TiVo Repair and Troubleshooting Guide: Problems and Solutions · 1. As with all TiVo problems, the first thing to try is to unplug the TiVo, wait 30 seconds, and