ICAO DOC 9824 This manual is an introduction to the latest information available to the international aviation community on the control of human error and the Human Factors Guidelines For Aircraft Maintenance Manual (Doc 9824). 1st Edition, 2003. USD 180.00. Language. Choose an Option Format. Choose an Option. Aircraft Maintenance Manual Doc 9824. ICAO Member State Regulatory Authorities - National Aviation Authorities. 3 Since its establishment in 2003,International Civil Aviation Organization Doc 9824 AN/450 Human Factors Guidelines to the Catalogue of ICAO Publications and Audio-visual Training Aids,