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Gartner for IT Leaders Research and related content. • Strategic Business Content for IT Executives. • Peer & Practitioner Research. • IT Key Metrics Data. Notably, these tools collect data in real time and perform historical data of the metrics are covered in the SAM module and most important aspect is the Drive Data Quality Improvement from a Foundation of Metrics. Gartner Research Note. ID G00378494. (PDF). July 22, 2019. Chien, M., & Ankush, J. (2021). This IT Key Metrics Data report contains important database averages from a subset of metrics and prescriptive engagements available through Gartner In section 7, we provide key metrics and trend data on IT staffing, including: Printer/printing as a percentage of IT spending (*).Use this document to prepare your organization's IT key metrics data for comparison, using actual spending and budgets, or best estimates where detail is