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Find helpful information and resources here to help get you started quickly. This is a great place to start when you are a new Bentley software user. Shorten your learning curve. Download software . Activate licenses . Find training courses . View Bentley Support videos . Review product documentation . Identify your administrator . A desktop support engineer is also, under their work context, a technical support engineer - assembling the laptops and computers and troubleshooting any hardware issues that may arise in those systems. They act as the bridge between the users and software and help users experience a smooth working environment. Career as a Desktop Support Engineer: IT Desktop Support 02/2014 - 10/2017 Philadelphia, PA Assists in developing long-term strategies and capacity planning for meeting future desktop hardware needs Assess functional needs to determine system purchase specifications Keeps up to date on emerging technologies and recommends changes as appropriate Experience in the following Description. The 70-685: Enterprise Desktop Support Technician training course is ideal for the IT support staff responsible for day-to-day troubleshooting of the end-user devices running on Microsoft Windows. The course enhances the students' knowledge of Windows XP and Windows Vista so that they are able to work on Windows 7 as Enterprise 1-4 years of relevant experience in an IT support role. Bachelor s Degree in Computer Engineering or similar field You have worked with a variety of IT support systems Hands-on experience with Windows/Linux OS environments Experience with PC operating systems, applications,anti virus knowledge and hardware for Windows Good Communication in English. Welcome to the HDI Desktop Advanced Support Technician (HDI-DAST) certification course. In this 2-day course, participants will learn the skills necessary to deliver quality services in today's complex and evolving support environment. Includes PDF student manual with certification standard and three exam attempts. Please allow one business Desktop Support Job Duties: Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards Provides advice and guidance to colleagues regarding incidents Learn how to build and manage powerful applications using Microsoft Azure cloud services. Get documentation, example code, tutorials, and more. Healdsburg, California 11111 • mtpalmer@anymail • 555-238-9232 Summary Statement PC-proficient desktop support engineer with expert analytical and communication skills, supported by over seven years' experience. Second: Remove the side panel of the tower system or the cover if you have a desktop. Place the panel in a safe place well out of the way. Third: Before touching anything inside the system unit, remove electrical static charge from your body by touching a door knob or any unpainted metal surface. -Remote desktop and Remote assistance -Wireless Networking, Networking in Domain environment -Basic Firewall configuration. -VNC Configuratio